Nagad77's Privacy Policy

Welcome to nagad77. This Privacy Policy ("Policy") provides a complete description of how personal information is collected, used, stored, and protected for users of the nagad77 platform.

Nagad77 is an international-standard online betting platform that places the highest priority on user privacy. We believe your personal data should be used solely to improve your experience — nothing more.

By using our website and app, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

Nagad77 collects only the data necessary to provide you with our services. The information we gather falls into three categories:

We only collect data that is necessary for managing your account, maintaining security, and meeting legal obligations. No unnecessary information is collected.

As part of the KYC (Know Your Customer) process, a copy of your National ID or passport may be collected. This is mandatory to comply with international anti-money laundering regulations.

Nagad77 uses the data it collects for the following purposes:

• Account management: To create, verify, and maintain your account.
• Transaction Processing: To process deposit and withdrawal requests quickly and accurately.
• Ensuring Security: To detect unauthorized access or suspicious activity on your account.
• Customer Support: To resolve your issues or complaints promptly.
• Legal obligations: To comply with applicable laws and regulations and to prepare reports for regulatory authorities.
• Product development: To analyze user experience and improve platform quality.
• Promotional communications: To send you bonus offers and updates with your consent.
• Fraud Prevention: To prevent bonus abuse, money laundering, and fraudulent activity.

Nagad77 uses industry-leading technology to keep your data secure. Our security measures include:

• 256-bit SSL Encryption: All data transmitted through our website and app is encrypted.
• AES-256 Storage Encryption: Sensitive data stored in our databases is encrypted.
• Two-Factor Authentication (2FA): An additional security layer for accessing your account.
• Regular security audits: Regular system audits conducted by third-party security experts.
• Restricted Staff Access: Only authorized personnel have access to sensitive data.
• Data Backup: Regular backups are maintained on secure servers.

Your data is typically retained for 5 years from the date your account is closed. This period may be extended where required by law. Once the retention period expires, your data is securely deleted.

Nagad77 never sells your personal data. However, limited information may be shared with trusted partners in certain specific circumstances:

• Payment processors: Approved payment gateways including bKash, Nagad, and Rocket receive only the information needed to process transactions.
• Identity verification services: Relevant information may be shared with third-party identity verification providers as part of the KYC process.
• Technology infrastructure: Data is shared with cloud hosting and server providers strictly under confidentiality agreements.
• Legal authorities: We may be required to share certain data in compliance with a court order or government directive.
• Anti-fraud organizations: Necessary information is shared with regulatory authorities to prevent money laundering and fraud.

In the cases above, only the minimum necessary data is shared. All partners are bound by strict confidentiality agreements with nagad77.

Nagad77's website and app use cookies and similar technologies. Cookies are small text files stored on your device.

You can disable cookies from your browser settings. However, disabling essential cookies may prevent certain platform features from working properly.

As a nagad77 user, you have the following rights over your personal data:

To exercise any of these rights, email us at support@nagad77.im. We aim to respond within 30 days. Please note that in some cases, legal obligations may prevent us from fully deleting certain data.

Nagad77 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Age is verified through identity documents during the KYC process.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.

If you believe a minor is using our platform, please notify us at support@nagad77.im.

Nagad77's servers may be located in multiple countries. Your data may be transferred outside Bangladesh for processing purposes.

• All international transfers comply with GDPR and international privacy standards.
• Data is only transferred once the receiving country or organization has confirmed equivalent data protection measures are in place.
• Standard Contractual Clauses (SCC) are in place with international partners.

Nagad77 may update this privacy policy from time to time. When changes are made:

• The "Last updated" date at the top of this page will be revised.
• For significant changes, a notification will be sent to your registered email or via SMS.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• For major changes, a minimum of 7 days' notice will be given before they take effect.

To access a previous version of our privacy policy, contact us at support@nagad77.im.

For any privacy-related questions, complaints, or requests, please contact us:

• Email: support@nagad77.im
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Help center: On the Help Center page Go
• Response Time: Initial response within 48 hours; up to 7 business days for complex matters